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Privacy Policy

Last updated: 14.03.2026

1. General Provisions

This Privacy Policy (the "Policy") defines the procedure for processing personal data of users of the Catrina service (the "Service").

By using our Service, you agree to the terms of this Privacy Policy.

2. What Data We Collect

We may collect the following categories of personal data:

• Contact information (email, phone number)
• Account information (username, encrypted password)
• Message data from all connected messengers (including Telegram, WhatsApp, Facebook Messenger, and others) for AI assistant processing
• Technical information (IP address, browser type, device data)
• Service interaction information (logs, analytics)

3. How We Use Your Data

We use the collected data for:

• Providing and improving our services
• Processing messages from all connected messengers by AI assistant
• Communicating with you regarding Service usage
• Ensuring security and preventing fraud
• Complying with legal obligations
• Analyzing and improving Service performance

4. Data Protection

We apply modern technical and organizational measures to protect your personal data:

• Data encryption during transmission and storage
• Limiting data access to authorized personnel only
• Regular security system updates
• Monitoring and auditing of data processing systems

5. Data Transfer to Third Parties

We do not sell or transfer your personal data to third parties, except in cases of:

• Obtaining your explicit consent
• Using data processing services (with confidentiality compliance)
• Legal requirements
• Protecting our rights and security

6. Data Storage

We store your personal data only for the necessary period to achieve processing purposes or in accordance with legal requirements.

7. Your Rights

You have the right to:

• Receive information about what data we process
• Request correction of inaccurate data
• Request deletion of your data
• Restrict data processing
• Transfer data
• Withdraw consent for processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve Service performance. Learn more in our Cookie Policy.

9. Policy Changes

We may update this Policy. Significant changes will be communicated to you through the Service or by email.